Who We Are
JT&C The Knowledge Group are a team of exceptional consultants who deliver our high calibre brand. Our diverse team boasts a wealth of international business experience and specific UK private and public sector specialist knowledge.
CQSW, MSc, ACC, Managing Director & Executive coach
Tracie is one of the co-founders of JT&C The Knowledge Group, a dynamic consultancy which is informed by progressive knowledge and research.
Her interests in business, effective leadership, equality and systemic transformation have led to her involvement in many organisational initiatives to promote quality outcomes. She believes that excellence can be achieved by advancing innovation in the workplace with a focus upon ethics and sustainability. Through this approach organisations will promote the well-being of individuals, their organisations and their communities.
Tracie has worked with a range of international clients from strategic leaders to front line staff. She has honed effective strategies that have brought about real and substantive changes in organisational performance and outcomes, and has played a pivotal role in developing and promoting excellence in professional practice as well as ethical leadership and equality in the workplace.
Tracie leads a team of consultants with broad-ranging global experience and expertise. She also lectures and is an experienced and respected public speaker. Tracie is an Associate Consultant for the University of the West of England where she has been involved in developing leadership initiatives, academic research and writing about equality and organisational transformation.
It's simple, Tracie is an outstanding coach and a talented leadership consultant. Her passion and drive is infectious. It is impossible not to thrive when you are on the receiving end of her many talents’.
- Lesley at Rooktree Business Solutions
ICF ACC, CQP MCQI, CEng MI ChemE
Alison is passionate about working with leaders, managers and teams to help businesses and organisations envision and create the future they want. She is an experienced, professional executive and leadership coach; qualifications include Executive Coaching; Team Coaching; Business Performance Coaching; Life Coaching and NLP Practitioner. She is also an International Coaching Federation (ICF) credentialled coach .
She is an advocate of the power of reflective practice for organisations, their teams and individual employees, to learn from experience, understand underlying issues and root causes and therefore embed learning to achieve and sustain improved performance.
In addition to strong people skills she also has professional qualifications and experience in business management systems; Business Excellence and organisational/ business process improvement tools such as Lean tools and techniques. This combination of skills allows her to take a holistic view of an organisation and work from multiple perspectives dealing with complex situations involving systems, processes and people.
MA, Chartered MCIPD, ACIArb
Carol is a highly regarded trainer, coach and dispute resolution practitioner with over 25 years’ experience of conflict management and dispute resolution. She is a member of the ACAS panel of arbitrators and mediators and of Employment Tribunals and has a wealth of experience across the private, public and voluntary sectors, including:
- One-to-one coaching and mentoring
- Mediation, independent conflict analysis and assessment, investigations
- Chairing final stage appeal hearings (grievance and disciplinary)
- Design and delivery of training on bullying/harassment, dispute resolution skills, equality & diversity, handling discipline & grievances, managing difficult situations, stress management
What clients have said:-
Carol is friendly, knowledgeable and an excellent facilitator
I cannot praise Carol highly enough. The coaching has effected a real change in the way I perceive myself and in my working relationships with others
Carol helped to bring closure to a difficult situation. She handled the investigation confidently, sensitively and professionally.
Farida's key strength is enabling clients to improve their leadership capability and people management skills through the design and delivery of bespoke evidence based leadership programmes. The programmes allow delegates to practice their skills in as real a setting as possible. She has worked with senior teams assisting them to identify their strengths and areas of potential weakness using a diagnostic process including 360 feedback and psychometric tools. Her client base includes Skills for Justice (Wales), University College London, Ashridge Management College and several major public sector clients including the Metropolitan Police Service(MPS). Farida is a diversity friend to the National Police Improvement Agency Equality, Diversity and Human Rights programme due to her track record in the area of inclusion. She was a founder member of the MPS Positive Action Team.
Farida is an experienced coach and coach supervisor. She is experienced in the use of psychometric tools including MBTI, Insights Discovery and DISC.
Fiona is an experienced ICF credentialed coach working with leaders and technical experts who need to increase their influence and impact in the organisation. She works with individuals and teams to deliver organisational results through the building of challenging, yet supportive business and personal relationships. Fiona naturally values individuality and personal strengths and enables leaders and technical experts to feel comfortable working with every aspect of their role. She uses her 25 years experience of working with UK and global organisations to help leaders explore and understand their challenges, ensuring they identify the range of choices that exist. As a result leaders grow in competence and confidence in taking decisions and implementing actions which will drive sustainable business results
Prior to setting up his own consultancy George worked in the public sector. He is transformational in his approach as a facilitator of learning and is skilled in blending individual and group learning interventions for use at various levels of an organisation. He has undertaken consultancy and training assignments in all sectors on activities such as:
- Leadership & Change Management
- Strategic & Operational Human Resource Management & Development
- Equality, Positive Action & Diversity
- Coaching & Mentoring
- Assessment & Development Centres
- Personal & Career Development
He is professionally qualified in Personnel Management, Training Management and holds and MA in Human Resource Management. He is also qualified to administer, interpret and feedback Occupational Tests.
He is a corporate member of the Chartered Institute for Personnel & Development, the Chartered Management Institute, the Institute of Leadership and Management, and a registered practitioner with the British Psychological Society.
Lesley is an Associate Certified Coach (ACC) with the International Coach Federation, specialising in executive coaching, leadership development coaching, career transition coaching and business growth coaching. Lesley’s coaching encompasses transactional analysis and NLP. Her coaching is competency and ethically based. Lesley promotes highly productive and pragmatic coaching with a subsequent drive for action. She attributes her success to her tenacity, her corporate and non executive experience and her ability to win the hearts and minds of everybody she works with, by adopting the belief that every individual is resourceful and capable. This belief allows Lesley to coach, mentor and facilitate the delivery of high class results and allows individuals to hold themselves accountable for their own improvement and performance. Lesley has a global client base, although mainly UK based, drawn from senior executives across the Private, Public and Third Sectors. Lesley is herself professionally coached, coach supervised and coach mentored to ensure the highest levels of professional accountability.
Louise is a coach, trainer and facilitator with a background in both private and public sectors, and an especial interest and expertise in leadership development and diversity. She focuses on aligning personal development with business drivers to achieve greater performance and engagement, benefitting both individual and organisation.
She has extensive experience working with individuals and teams to improve performance, relationships and communication. She is a qualified practitioner of MBTI, OPQ, and Extended DISC.
Her coaching clients commend her ability to provide a safe, supportive space for exploration and path-finding. Accredited by the ICF, she is also an ILM accredited Action Learning Set facilitator.
Louise receives consistently high ratings in her learning programmes and workshops. She is a regular facilitator for NHS Leadership Development Centres. She co-designed and delivered a highly successful mentoring programme for NHS Black and Minority Ethnic staff, also acting as mentor. She co-authored a case study appearing in Developing Successful Diversity Mentoring Programmes (ed. David Clutterbuck).
A fully accredited coach and published author on business mentoring, Sarah has worked as an executive coach and management consultant for over 15 years. Sarah is a founder director The Centre for Mentoring & Coaching Ltd (www.mentoringcentre.co.uk). Her experience spans the corporate, public and the voluntary sectors and she has designed and delivered bespoke leadership development programmes for high profile clients including the NSPCC, Peabody, Barclays Global Investors, JPMorgan Chase Manhattan, National Police Service and UBS.
Sarah is a qualified supervisor coach and acts as a supervisor on the Bath Consultancy Group Supervision Programme for coaches, mentors and consultants. The Centre for Mentoring and Coaching Ltd are business partners with the University of the West of England where Sarah co-tutors a Masters Module on coaching entitled ‘Developing Mentors and Coaches: an inquiry into practice’. Sarah has also designed and delivered many in-house coaching programmes and provides supervision to independent and organisational coaches both individually and in groups.
BA, PGdip, MBA
Shelly is an Organisational Development consultant. She specialises in Leadership Development, Change Management and Personal Effectiveness. She originally trained as a town planner. Shelly has operated at senior levels and worked internationally for corporate global organisations since 1997. Her work has involved designing and delivering local, national and international leadership programmes for private, public and charity sectors.
Shelly is an Associate with leading development specialists who operate across the globe: The Knowledge Group, Berkshire Consultancy, Roffey Park Management Institute, Real World Group; and the MiL Institute in Sweden. Her work includes running Masters level programmes, coaching senior leaders and providing consultancy interventions.
Shelly works with the Strategic /Top Teams in organisations focusing on individual, team and organisation wide development, supporting and guiding top teams on change projects and working with organisations on broader issues such as Creating a World Class organisation and International Leadership. She brings a strong academic grounding and experienced base to her work. All her work has a strong thread of Diversity and Inclusion. This recognises the global market place that organisations operate in today. She is experienced with working with international teams, having delivered from Mexico City to Seoul.
Steve has a background in clinical psychology and has held a number of high profile managerial, research and strategic roles in health and social care. He is a highly respected facilitator and consultant, and currently holds Associate/Visiting Professor roles at three universities. He has a strong profile in supporting the development of leadership capacity and effective teams, and is known for his national research on teamwork, two successful books, wide ranging publication, successful local development work, innovative programme design and experience as a qualified coach in a variety of settings. Having trained with international experts in Appreciative Inquiry and Solution Focused approaches to development, he now specialises in effective, strengths-based approaches to development that effectively align head, heart and hand in pursuit of a better future through integration at personal, team and systems levels.
Sys is a passionate, intuitive and insightful coach with extensive global business experience and a track record in changing business culture. Sys has a 17-year career in the high-tech industry based in Paris & London.
Sys’ ability to change hearts and minds, to motivate individuals and teams to higher levels of performance resulted in year on year revenue growth providing annually in excess of $100 million profit margins. Her team also successfully managed customer deliverables on projects totalling in excess of $1 billion.
Combining her desire for developing people with an extensive business background Sys is a coach and mentor of talent. Sys has coached people to significantly increase their personal impact as leaders as well as coached managers to take on new roles and new teams successfully. Furthermore Sys’ coaching has helped managers drive organizational change as well as become more influential and develop networking skills on a global stage.
Snéha Khilay is a (cultural) diversity and leadership consultant/ trainer working in the UK and internationally. She has advised, through training, consultancy and coaching, Board Members, CEO, Senior Managers on how to incorporate equality and cultural diversity into policies and practices and work towards eradicating bullying, harassment and discrimination.
Snéha also conducts independent impartial investigations and mediations into allegations of bullying and harassment and has worked on some high profile cases.
Her clients include; Local Authorities, NHS, Universities, Housing Associations, Manufacturing, Engineering, Banking sectors, Law Firms, a leading Football Club, Civil Aviation and Major Charities
Sneha has had articles published on diversity and leadership in various related magazines and is a regular contributor to the London School of Economics Diversity website.She is Committee member and Treasurer of CIPD Hertfordshire, a Board Director of Watford Palace Theatre and a Board Member of University of Hertfordshire Business School.
Snéha is currently writing a book titled 'Diversity Dilemmas in the Workplace'.
Anita is an organizational psychologist, helping to foster thriving high performing cultures with a focus on resilience, creativity and leadership. Anita has a track record of high level coaching, action learning and design and delivery of leadership development programmes based on the latest research of what works and why. Also based at the Bristol Business School on a part time basis, Anita supports the development of client based work drawing on the best of academic knowledge and practice.
Anita is a passionate humanist and experienced transformational change leader, helping to grow a social enterprise during Mandela’s government to address the challenging negative social and business deficit created by apartheid. Anita has since gone on to establish Social Care TV, a web based education resource for the care sector, launched by the Minister for Health and now housed by the Social Care Institute for Excellence, and ‘Leftbank’ – an arts bar in Banksy’s original home turf in Bristol.